Privacy Policy

Effective Date: 12th December 2024

Urban Roost (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.urban-roost.com, use our mobile application, or interact with our services. Please read this policy carefully. If you do not agree with its terms, please do not use our services.

1. Information We Collect

We may collect personal and non-personal information about you in the following ways:

a. Personal Information

Information that identifies you, such as:

•Name

•Email address

•Phone number

•Billing and shipping address

•Payment information (processed securely through third-party services)

b. Non-Personal Information

•Browser type and version

•IP address

•Device information

•Usage data (e.g., pages visited, time spent on the website)

c. Information from Third Parties

We may receive data about you from third parties, such as social media platforms or payment processors.

2. How We Use Your Information

We use the information we collect to:

•Provide and improve our services

•Process transactions and send confirmations

•Respond to inquiries or customer service requests

•Send promotional materials or updates (with your consent)

•Ensure website security and detect fraudulent activity

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

•Service Providers: For payment processing, marketing, or analytics.

•Compliance with Laws: To comply with legal obligations or respond to lawful requests.

•Business Transfers: If Urban Roost is involved in a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

•Access to the personal data we hold about you

•Correction of inaccuracies

•Deletion of your personal data

•Opt-out of marketing communications

To exercise your rights, contact us at [insert contact email].

7. Third-Party Links

Our services may include links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be available on our website with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Urban Roost

Email: hello@urban-roost.com